Privacy Policy
Last updated: January 28, 2025
1. Introduction
Welcome to HelloShane.com ("we," "our," or "us"). We are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at https://helloshane.com (the "Website").
Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide to us when you:
- Contact us through forms or email
- Subscribe to newsletters or updates
- Participate in surveys or feedback forms
This information may include your name, email address, phone number, and any other information you choose to provide.
2.2 Automatically Collected Information
When you visit our Website, we automatically collect certain information about your device and browsing behavior, including:
- Device Information: IP address, browser type and version, operating system, device type
- Usage Information: Pages visited, time spent on pages, click patterns, referring/exit pages
- Location Information: General geographic location based on IP address
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our Website. Cookies are small text files stored on your device that help us remember your preferences and improve your experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Website Operation
- Provide, maintain, and improve our Website and services
- Customize your experience and deliver relevant content
- Respond to your inquiries and provide customer support
- Monitor and analyze Website usage and trends
- Detect, prevent, and address technical issues or security threats
3.2 Analytics and Performance
We use Google Analytics to understand how visitors use our Website. Google Analytics uses cookies to collect anonymous data including page views, session duration, bounce rates, traffic sources, and demographic information. This data helps us understand visitor patterns and optimize our content.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
4. Third-Party Services
4.1 Google Analytics
Our Website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help analyze how users use the Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google.
Google's use of this data is governed by Google's Privacy Policy. We encourage you to review Google's Privacy Policy.
4.2 Affiliate Links
Our Website contains affiliate links to the following services:
- Doola: LLC formation and business services
- Mercury: Startup banking services
- Digital Ocean: Web hosting and cloud infrastructure
When you click on these affiliate links, you will be redirected to the respective third-party websites. These third parties have their own privacy policies governing their data collection and use practices. We encourage you to review their privacy policies.
5. Data Sharing and Disclosure
We may share your information in the following circumstances:
- With Your Consent: When you have given us explicit permission to share your information
- Service Providers: With trusted third parties who assist us in operating our Website (e.g., Google Analytics)
- Legal Requirements: When required by law, court order, or government regulation
- Protection of Rights: To protect our rights, property, safety, or that of our users or others
We do not sell your personal information to third parties.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Data Security
We implement reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
- Right of Access: Request copies of your personal data
- Right of Rectification: Request correction of inaccurate or incomplete data
- Right of Erasure: Request deletion of your personal data under certain circumstances
- Right to Object: Object to processing of your data based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for data processing at any time
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
9. Cookie Policy
Cookies are small text files placed on your device when you visit a website. We use cookies and similar technologies to enhance your browsing experience and analyze Website traffic.
9.1 Types of Cookies We Use
- Essential Cookies: Required for basic Website functionality and security
- Analytics Cookies: Used to collect information about how visitors use our Website (Google Analytics)
9.2 Cookie Management
You can control or delete cookies through your browser settings. Most browsers accept cookies by default, but you can typically configure your browser to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect certain Website functionality.
By continuing to use our Website, you consent to our use of cookies as described in this Privacy Policy.
10. Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your jurisdiction. By using our Website, you consent to the transfer of your information to these countries.
12. Links to Third-Party Websites
Our Website may contain links to third-party websites, including affiliate partners (Doola, Mercury, Digital Ocean) and other services. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on this page with a revised "Last updated" date. Your continued use of our Website after such changes constitutes acceptance of the updated Privacy Policy.
14. Wyoming State Law Compliance
As a Wyoming LLC, we comply with all applicable Wyoming state laws regarding data privacy and protection, including Wyoming's data breach notification requirements. We also comply with relevant federal laws, including the Children's Online Privacy Protection Act (COPPA) and the Federal Trade Commission Act (FTC Act).
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Website: helloshane.com
Email: helloshanecom@gmail.com
Legal Entity: PHO Solutions LLC
Jurisdiction: Wyoming, United States
Registered Address: 30 N Gould St STE R, Sheridan, WY 82801
We will make every effort to respond to your inquiry promptly and address your concerns.
16. Acknowledgment
By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.
This Privacy Policy is effective as of January 28, 2025.